He also joined Amazon's circle of top executives, known as the S-team. It's been only a year since Amazon moved Garman from vice president of compute services to vice president for AWS' sales and marketing functions - in effect, the chief operating officer of AWS. "I didn't expect it would happen this quickly," McIlwain said.ĪWS declined to comment, and Garman didn't respond to a request for comment. Garman would be the most logical choice to replace Jassy, said Matt McIlwain, managing director at Seattle's Madrona Venture Group. Just as tapping Jassy to be Bezos' successor signals Amazon is firmly a technology company and not just a retailer, choosing Garman would show that AWS, which has become a information-technology supplier to large companies such as Coca-Cola and GE, doesn't want to lose its relevance with programmers. But Garman is well-respected inside Amazon - similar to the way Satya Nadella was regarded internally as he took Microsoft's helm from Steve Ballmer in 2014. Garman isn't a regular on the Reinvent stage, unlike the polished Jassy and Amazon's T-shirt-wearing chief technology officer from the Netherlands, Werner Vogels. Garman is not very well known to the hordes who visit Las Vegas each year to attend the AWS Reinvent conferences. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower You can find more information about Amazon’s fourth-quarter performance on the Amazon Investor Relations website.Best Debt Consolidation Loans for Bad Credit “We’re going to be very thoughtful about how we streamline our costs, and I think you’ll se a lot of that, but we’re also going to continue to invest for the long term.” It only takes one or two of them to become the fourth pillar for Amazon, he said. He said Amazon was very enthusiastic about its investments in streaming entertainment devices low earth orbit satellites healthcare and a few other things. If we like the answers to those questions, we will invest. Do we have competence in those areas, and if we don’t, can we acquire them quickly?.Do we think it’s being well served today?.If we were successful, could it really be big and move the needle?.When we think about big areas to invest in, we ask ourselves a few questions: Jassy also opened up about how Amazon thinks about investments. Speed of delivery and selection were also high priorities. “We’re working very hard at it and I’m pleased with the progress we made in Q4, but that work will extend into 2023.”
“That’s a pretty big expansion in the number of nodes in the network,” and it takes time to get them to be really efficient. The fulfilment centers and transportation network must link together to get products to customers. That took everything they had, and Jassy said it takes a lot to optimize and make it more efficient. At the same time, Amazon built out a transportation network for last-mile delivery “roughly the same size as UPS” in a couple of years. He noted that Amazon had taken a fulfillment center footprint that had been built over 25 years and doubled in just a couple of years.
The number one priority in Amazon’s North American Stores business was reducing the costs to serve its operations network. Jassy said being manically focused on customer experience was priority number one, calling it “the connective tissue for everything we do across the company.”
Don’t get used to it, but Jassy said he would attend calls from time to time moving forward.Ĭurrent Chief Financial Officer Brian Olsavsky kicked off Thursday’s call with a presentation and revived the company’s well worn phrase, “we remain heads down focused (on driving a better customer experience).” He and Jassy then fielded questions from Wall Street analysts. Amazon CEO Andy Jassy attended his first earnings call on Thursday after replacing founder Jeff Bezos as chief executive in the summer of 2021.
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